包车条款

Touring Guide Service Terms and Condition

1.Bookings are fully refundable and amendable provided cancellation/amendments are made no less than 16 calendar days before expected arrival (days counted backward from the date of arrival as day one).

2.Cancellation made at or more than 11 calendar days, but less than 16 calendar days before arrival will incur a 30 % of the deposit as cancellation fee.

3.Cancellation made at or more than 6 calendar days, but less than 11 calendar days will incur a 50 %of the deposit as cancellation fee.

4.For reservations cancelled or amended less than 6 calendar days of your arrival, a 100% of the deposit as cancellation fee will apply.

5.For third party charges like hotel, air-tickets and activities, refund is based on actual situation which is governed by the refund policy of the corresponding entity.

6.There may be an adjustment on the cancellation policy in high seasons like New Year, Easter and Labour Weekend without prior notice. Customers are strongly suggested to confirm with us the cancellation policy during those period.

Pre-charter Airport Transportation Service Terms and Conditions

1.Bookings are fully refundable and amendable provided cancellation/amendments are made no less than 72 hours before the designated time.

2.Cancellation made more than 24 hours, but less than 72 hours before the designated time will incur a 50 % cancellation fee.

3.Cancellations less than 24 hours notice are non-refundable.

4.There may be an adjustment on the cancellation policy in high seasons like New Year, Easter and Labour Weekend without prior notice. Customers are strongly suggested to confirm with us the cancellation policy during those period.

5.We provide free 90 minutes waiting in the airport, counting from the actual landing time of your flight. Waiting fee will incur after 90 minutes and is payable directly to the driver.

6.If there is no contact from the customers, the driver may leave after 90 minutes of waiting counting from the actual landing time of the flight.

7.An outside service hour fee will applied if service is requested between 22:00 and 07:00 hrs. The extra fee will be payable directly to the driver.

8.There will be no guarantee of service if we are not informed of any change of your flight schedule